Managed Backup

Backup as a service from the EU.

We install AegisGrid at your premises, keep the backup servers and backup agents up to date and regularly check whether your backups can be restored. You decide where the backups are kept.

What we take care of for you

You keep control of your data and keys. We take care of running the backup.

Installation

We analyse your systems, set up schedules, retention and destinations, and install the backup servers and backup agents.

Updates

We keep the backup servers and backup agents up to date. Updates are signed and applied in a controlled way.

Restore tests

We regularly check whether your backups can be restored – supported by the automatic check restore of the backup server and with a record for your files.

Monitoring

We check the results of the backups, react to errors and get in touch before a problem becomes an emergency.

Help in an emergency

Whether a single file or a whole server: we restore it together with you.

Personal support

Permanent contacts in Germany who know your environment – and direct lines to development.

Your backups are kept where you want them

Managed Backup is a service for running your backup, not a storage location. The backups are kept on destinations of your choice: on storage at your premises, on your own backup server at a second site or – if you wish – in the AegisGrid cloud storage in certified data centres in Germany.

For the work on your systems we conclude a data processing agreement with you under Art. 28 GDPR.

  • Storage location: freely selectable, also only on your own premises
  • Operation: MSD Computersysteme GmbH, Germany
  • Software: developed in Germany
  • Encryption: AES-256 on your systems, TLS in transit
  • Contract: data processing under Art. 28 GDPR
  • Protection: immutable copies if you wish

How we get started

From the first conversation to running operation in four steps.

  1. Conversation

    We clarify systems, amounts of data, storage locations, retention periods and your requirements for the time to restore.

  2. Pilot project

    We back up selected systems and restore them as a test – with measured times.

  3. Offer

    You receive an offer that fits your environment – transparent and predictable.

  4. Operation

    We install, keep everything up to date and test the restore. You receive regular reports.

Questions about Managed Backup

Where are my backups kept with Managed Backup?

Wherever you decide: on your premises, at a second site of your own or in the AegisGrid cloud storage. Managed Backup concerns the operation, not the storage location. For an off-site copy we recommend a second site or the cloud storage.

Do I need the cloud storage for Managed Backup?

No. Managed Backup and cloud storage are independent of each other. You can use one without the other or combine both.

Can the operator read my data?

If you use encryption with a key of your own, the data is encrypted on your systems before it is written or transferred. Without the key, the backed-up content cannot be read. How the key is kept – only by you or additionally deposited for emergencies – we decide together.

What does Managed Backup cost?

The price depends on the number of systems and the scope of services you want. After a conversation and, if you wish, a pilot project, you receive an offer with predictable monthly costs.

Let's talk about your backup

Without obligation and in person – by phone or at your premises.