Privacy policy

1. Controller

The controller for the processing of data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

MSD Computersysteme GmbH
Grunerstraße 41
40239 Düsseldorf, Germany
Phone: +49 211 21099-0
Email: info@msdnet.de

This policy applies to the website aegisgrid.de. The processing of backup data as part of Managed Backup and cloud storage is governed by the data processing agreement under Art. 28 GDPR concluded with you.

2. Hosting and server logs

The website is run on servers of MSD Computersysteme GmbH in Germany; no external hosting provider is involved. The connection is encrypted throughout with HTTPS.

With every request, your browser transmits data to our server for technical reasons. The server stores it in log files:

• the IP address of the requesting device,
• the date and time of access,
• the address requested and the HTTP status code,
• the amount of data transferred,
• where applicable, the page visited before (referrer) and the identifier of the browser.

We use this data solely to ensure secure and stable operation, to fix faults and to fend off attacks. It is not evaluated for advertising or analysis purposes, nor combined with other data. The logs are deleted automatically after 14 days. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the secure operation of the website.

3. Contact form, partner registration and email

If you write to us through the contact form or by email, we process the details you give us: name, email address, your message and, voluntarily, company, phone number and subject. We use them solely to answer your request.

If you register through the partner registration form, we process the company, contact person, email address and postcode with town as well as, voluntarily, phone number, website, type of company, number of customers looked after, focus areas, your experience with backup systems at customers (whether, at how many customers and which), your interest in Managed Backup and your message. We use them solely to review your registration and to discuss the partnership with you. Everything below applies to this form as well.

The details from the forms are sent as an email through our own mail server to our mailbox and are not stored in a database of the website. You do not receive an automatic confirmation email; this way nobody can misuse the forms to send messages to other people's addresses.

To protect against mass automated requests, the server stores, when you submit, a check value (hash) of your IP address formed with a secret key and the times of the requests for at most one hour. The IP address cannot be recovered from the check value; it is deleted afterwards.

The legal basis is Art. 6(1)(b) GDPR if your request or registration aims at a contract, a pilot project or a partnership, and otherwise Art. 6(1)(f) GDPR; our legitimate interest lies in answering requests and protecting the forms against misuse. Providing your data is voluntary; without an email address, however, we cannot reply to you.

We delete your request as soon as it has been dealt with conclusively and no statutory retention obligations stand in the way. If a business relationship arises from the request, we keep business correspondence in accordance with commercial and tax law (§ 257 HGB, § 147 AO; six or ten years).

4. No cookies, no tracking, no external services

This website sets no cookies. It only stores something in your browser's storage if you close the notice about another language version of this website: an entry “aegis-lang-notice”, so that the notice does not appear again. This entry never leaves your device, and you can delete it in your browser at any time. We use no analytics or advertising services, no social media plugins, no embedded maps or videos and no content delivery network. Fonts, graphics and scripts are loaded exclusively from our own server; no data is therefore transmitted to third parties when you visit.

5. Recipients and transfer to third countries

Your data is processed only by us. It is not passed on to third parties unless we are legally obliged to do so. No data is transferred to countries outside the European Union.

6. Your rights

You have the right at any time to

• access the data stored about you (Art. 15 GDPR),
• rectification of incorrect data (Art. 16 GDPR),
• erasure (Art. 17 GDPR),
• restriction of processing (Art. 18 GDPR),
• data portability (Art. 20 GDPR).

Right to object: where we process data on the basis of Art. 6(1)(f) GDPR, you can object to this processing at any time on grounds relating to your particular situation (Art. 21 GDPR).

For all data protection matters, an informal message to info@msdnet.de or to our postal address is sufficient.

7. Complaint to a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf, Germany
www.ldi.nrw.de

8. Automated decisions

There is no automated decision-making, including profiling, within the meaning of Art. 22 GDPR.

9. Changes

We adapt this privacy policy when the website or the legal situation changes. The version published here applies.

As of: October 2026