Partner programme
Together for backups you can trust.
AegisGrid is built as a team: we develop, and our partners recommend it, look after customers, help shape its development or run backup servers – each in the way that suits them. Four tiers from Bronze to Platinum make every contribution visible, because skills, contribution and customer revenue count equally.
Who the partner programme is for
IT service providers
You plan, install and look after IT environments and want to offer backup as a fixed part of your services.
Managed service providers
You run your customers' IT and are looking for a backup solution that you operate yourself or combine with our Managed Backup and cloud storage.
IT consultants
You advise on information security, data protection or NIS2 and want to recommend a suitable implementation to your customers.
Site partners
You run a data centre and provide publicly reachable AegisGrid backup servers – for example as the destination for the off-site copy.
Three ways up
Not every partner wants to look after customers themselves – and nobody has to. Whatever you contribute, you collect as contribution points: Silver from 25, Gold from 50 and Platinum from 100 points.
Skills
Every completed training counts – permanently.
- Fundamentals and technical training
- Specialisations of your choice
- Operating backup servers
Contribution
You move AegisGrid forward with us – even without any customers of your own.
- Mentoring new partners
- Testing new versions
- Guides, case studies, reference customers
- Talks at the partner meeting
Customer revenue
What your customers use – looked after or recommended.
- Your customers' licences
- Customers you recommended – even if others look after them
- Storage used at site partners and in the cloud storage
You do not have to report anything: we record your points ourselves and send you an overview every quarter. Contribution and customer revenue each count for twelve months, training permanently.
Four tiers – every contribution counts
The tier shows how much you contribute to our shared success. With every tier, what we do for you grows.
Bronze
With the fundamentals training you are on board.
- Partner support from MSD
- A mentor at your side
- Invitation to the partner meeting
Silver
From 25 points your contribution becomes visible.
- Listing as a partner on aegisgrid.de
- Your training certificates at a glance
Gold
From 50 points we work more closely together.
- Direct line to development
- Enquiries passed on to match your certificates
- Early insight into our plans
Platinum
From 100 points we invite you personally.
- A dedicated contact and priority handling
- Prominent listing, enquiries passed on with priority
- A part in planning AegisGrid
The tiers compared
Each tier includes everything from the tiers below. A tier you have reached applies for at least twelve months.
| Tier | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| How you reach the tier | Fundamentals training after getting to know each other | 25 contribution points | 50 contribution points | 100 contribution points and a personal invitation |
| Support | Partner support from MSD | Partner support from MSD | Plus a direct line to development | Priority handling and a dedicated contact |
| Visibility | – | Listing as a partner on aegisgrid.de, with your certificates | Listing with your specialisms, enquiries passed on | Prominent listing, enquiries passed on with priority |
| A say | Partner meeting | Partner meeting | Early insight into plans | A part in planning |
Training certificates: what you take on for customers
The tier recognises your contribution. Which tasks you take on for customers is governed by your training certificates – so your customers can rely on every AegisGrid partner. The certificates are building blocks: you choose what fits your business.
For everyone
Fundamentals
How it works, use cases and the licence model. You recommend AegisGrid and accompany pilot projects together with us.
Looking after customers
Technical
Installation on Windows and Linux, backups, schedules, monitoring and restore. You set up and look after AegisGrid yourself.
Your choice, after Technical
Specialisations
- Virtual machines: Hyper-V, Proxmox VE, Xen
- Microsoft 365
- Whole drives
- Operations and emergencies: large environments, operating as an MSP
Running backup servers
Backup server operation
Updates, monitoring, WORM, quotas and separate tenants. Required for site partners.
An example: an IT consultant who recommends AegisGrid, tests new versions and mentors new partners can be a Gold partner with the Fundamentals certificate. An IT service provider that looks after its customers itself may be a Silver partner with the Technical and Microsoft 365 certificates. Both are equally valuable to us – and customers find the partner who can help them with their topic.
Site partners: backup servers for everyone
Many customers need an off-site copy but have no second site of their own. As a site partner, you run publicly reachable AegisGrid backup servers in your data centre, which customers of other partners or end customers use as a backup destination. Our own cloud storage remains a separate offer alongside – your customers have the choice.
Site partners also reach their tier through contribution points: through training, contribution and the storage used.
Requirements
- Fundamentals and Backup server operation certificates
- A data centre in Germany or the EU
- A data processing agreement with your customers
- Agreed availability and timely updates
What you get
- Listing as a site with location and certifications
- Enquiries for off-site storage passed on to you
- Many customers cleanly separated, with quotas per customer
What every partner can expect from us
We are an IT service provider ourselves and know what matters in everyday work with customers. That is why we rely on close cooperation rather than an anonymous portal – like a family in which everyone is there for each other.
- Training for sales and technical staff, online or at our offices
- Mentoring: an experienced partner or we ourselves accompany your first pilot projects
- Partner meeting once a year, with an outlook on further development
- Fair terms, which we agree in a personal conversation
- Managed Backup as an option for customers without their own backup operations
- Cloud storage in Germany as the destination for the off-site copy
- A say in the further development of AegisGrid
What your customers see of you
AegisGrid is built for running many customers. Your customers experience you as their contact – not us.
Your name and your logo
Setup, management console, Target console, notifications and e-mails name you as the supporting partner – with logo, phone, e-mail and website.
Notifications as agreed
For each customer and each kind of notification you decide whether it goes to the customer, to you or to both – for example errors to your helpdesk and check reports to both.
Many customers, cleanly separated
On one backup server the data of many customers is kept separate; nobody sees another customer's data or notifications. Quotas per customer, with a warning before space runs short.
Evidence report per customer
Every customer can receive their own signed monthly report on backups, restores and test restores – ideal for NIS2 and insurance questions.
Test restores as a service
The backup server automatically restores your customers' backups as a test and starts their VMs in a sandbox. The report with screenshots documents your work.
Less manual work
Checking, mirroring, cleaning up and testing run as workflows on the backup server, triggered by incoming backups. You deal with what is worth a notification.
What we hope for from partners
Backup is a matter of trust. That is why we look for partners who see it the same way.
Diligence
You set up backups conscientiously and regularly check that they can be restored.
Team spirit
You share experience, help new partners and tell us openly what we can do better.
Data protection
You value GDPR-compliant solutions and providers from the EU.
How to become a partner
Register
You introduce your company with a few details – it only takes a few minutes.
Get to know us
In a conversation we clarify how you would like to take part and activate your partner account.
Bronze
With the fundamentals training you are a Bronze partner. A mentor accompanies your first pilot projects.
Your way
You collect points in the way that suits you – and see every quarter where you stand.
Frequently asked questions about the partner programme
What does registration cost?
Registration is non-binding. We then discuss terms and training with you personally.
How do I reach the next tier?
By collecting contribution points – with training, with contributions such as mentoring, testing new versions or case studies, and with your customers' revenue. You reach Silver from 25 and Gold from 50 points. From 100 points we invite you personally to Platinum. We record your points ourselves; you receive an overview every quarter.
Do I have to look after customers to move up?
No. Contribution counts just as much as customer revenue and training. Anyone who recommends AegisGrid, tests new versions or mentors new partners can reach Gold or Platinum without looking after customers themselves.
What is the difference between a tier and a training certificate?
The tier shows how much you contribute to our shared success and determines what we do for you. The training certificates determine which tasks you take on for customers – for example, your own installations only with the Technical certificate. This keeps the quality the same for every customer, regardless of the tier.
Can I lose a tier again?
A tier you have reached applies for at least twelve months. If your points are no longer sufficient after that, we talk to you personally beforehand – with us, a tier never changes without a conversation.
What is a site partner?
A data centre or hoster that runs publicly reachable AegisGrid backup servers – for example as the destination for the off-site copy. The requirements are the Fundamentals and Backup server operation certificates and a data centre in Germany or the EU. Site partners do not have to look after customers.
Do I have to start with Bronze?
Every partner starts with the fundamentals training, site partners too. If you already bring experience, further certificates can follow quickly, and your points count from day one.
Can I also offer Managed Backup to my customers?
Yes, in every tier. For customers without their own backup operations, MSD Computersysteme GmbH takes care of installation, updates of the backup servers and backup agents, and regular restore tests – no matter where the backups are stored. Independently of that, you and your customers can use the AegisGrid cloud storage as a destination.
Interested?
Register as a partner or give us a call – we look forward to talking to you.