Manual · Chapter 21

Contact and branding

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Every installation shows who looks after it: the partner through whom the customer obtained AegisGrid, otherwise AegisGrid itself. Only we maintain the details, on the license server; partners and customers do not change them. Built in are the details of AegisGrid (AegisGrid – MSD Computersysteme GmbH, Grunerstraße 41, 40239 Düsseldorf, Germany, phone +49 211 21099-0, info@msdnet.de, https://aegisgrid.de).

21.1 Where it can be seen#

PlaceWhat appears
Setup (Windows)a banner on every page: before activation the AegisGrid shield, after it the partner's logo with AegisGrid small next to it; the finish page names the contact
Setup (text, --silent)the block “Your contact” after activation and at the end of the report
Management console, target console“Help → About …” with logos and contact; “Help → Support...” with email and web link, for the chosen server its contact
Messagesnotes on license and subscription name the contact with phone and email
Mails of the job schedulera footer “Your contact: …” below every mail
Command line--version and --help end with “AegisGrid” and “Support: …”

21.2 How it gets onto the machines#

The signed license names the hash of the branding. At activation and at every daily renewal (bkp_license renew) the installation fetches it if the hash has changed, and only accepts it if it matches the hash. A change of partner or a transfer of the account changes the hash by itself. It is stored in %ProgramData%\AegisGrid\branding (readable for all users) or /var/lib/bkp_branding; uninstalling removes it.

21.3 Moving to the new names#

Older installations were called “cybackup”. The updater converts them at the first run after the update: on Windows %ProgramFiles%\AegisGrid, %ProgramData%\AegisGrid, service aegisgrid-sched (“AegisGrid Scheduler”), tasks “AegisGrid updater” and “AegisGrid resume”, start menu, “Installed apps” and firewall rule; on Linux /opt/aegisgrid and the accounts aegisgrid and aegisgrid-api (same user number, the stores keep their owner). Links stay at the old places for scripts of your own. If a job or a backup is running right now, the move waits for the next run; if a step fails, everything is taken back, the job scheduler sends a mail with the cause, and the next run tries again. bkp_updater --migrate-names triggers it at once.

Note: After the move it is no longer possible to go back to a version before the renaming (--rollback, --update --to); it does not know the new names. The program names bkp_*, the formats of the backups and all keys stay.